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The purpose of this paper is to explore the implications of registered nurses’ (RNs) use of a computerized decision support system (CDSS) in medication reviews.

The paper employs a quasi-experimental, one-group pre-test/post-test design with three- and six-month follow-ups subsequent to the introduction of a CDSS. In total, 11 RNs initiated and prepared a total of 54 medication reviews. The outcome measures were the number of drug-related problems (DRPs) as reported by the CDSS and the RNs, respectively, the RNs’ views on the CDSS, and changes in the quality of drug treatment.

The CDSS significantly indicated more DRPs than the RNs did, such as potential adverse drug reactions (ADRs). The RNs detected additional problems, outside the scope of the CDSS, such as lack of adherence. They considered the CDSS beneficial and wanted to continue using it. Only minor changes were found in the quality of drug treatments, with no significant changes in the drug-specific quality indicators (e.g. inappropriate drugs). However, the use of renally excreted drugs in reduced renal function decreased.

The RNs’ use of a CDSS in medication reviews is of value in detecting potential ADRs and interactions. Yet, in order to have an impact on outcomes in the quality of drug treatment, further measures are needed. These may involve development of inter-professional collaboration, such as established procedures for the implementation of medication reviews, including the use of CDSS.

This is, to the best of the authors’ knowledge, the first study to explore the implications of medication reviews, initiated and prepared by RNs who use a CDSS. The paper adds further insight into the RNs’ role in relation to quality of drug treatments.

The global pandemic has introduced a new normal as work–life integration (WLI) and work from home (WFH) have become a necessity rather than a nicety. This chapter explores the stories of women globally on WLI issues and offers a strategic framework for WFH that traces theoretical progressions while proposing a new perspective. This chapter is grounded in qualitative and phenomenological research, conducted by the Work–Life Integration Project, comprising findings from over 600 interviews collected from women around the world, including Costa Rica, India, Iran, Nigeria, Norway, Sri Lanka, Uganda, and the United States. These global narratives detail life experiences from childhood and adulthood to future goals using a life course methodology. A new best-practice framework emerged from these findings which provides tools for WLI and WFH: being whole, being innovative, and being real. These mechanisms stem from the evolution of work–life balance theory and practice, starting with Systems Theory, Life Course Framework, Life Stories and Gender Role, and Strategies for Life Balance. This chapter explores a new Life Integration Framework and how it may provide individuals worldwide with the knowledge and strategies necessary towards developing a more personalised ‘ideal’ and therefore increased hope and prosperity for the post-COVID world.

The task of the financial manager of a library is a formidable one. Wacht defines a financial manager as a person who manages the resources of an economic entity for the purposes of influencing the future outcome of its operations. The financial manager plays the major role in planning and measuring the organization's needs for funds, raising the necessary funds, and making certain that the funds acquired are properly employed. A financial manager must also estimate the future cash flow associated with individual projects, in addition to the funds necessary for the total operation of a library. Other duties include the evaluation of prospective new investments and programs on the organization's operations.

THE use of liquid oxygen as an oxidizer for various fuels in liquid rocket propellent systems is not new. Professor Goddard used liquid oxygen in his rocket experiments and the well known German V‐2 rockets used this material as an oxidizer. However, its effect on non‐metallic materials ordinarily used in rocket systems was not investigated until recent years. This investigation was prompted by phenomena which had been experienced by rocket engine and rocket aircraft manufacturers and by suppliers of the material. It was observed that when some organic materials came in intimate contact with liquid oxygen they became prone to detonation when subjected to certain impact energies. This was undoubtedly due to the formation of unstable organo‐peroxide compounds which when impacted released high levels of energy resulting in an explosion. Specifically, when liquid oxygen was accidently spilled on asphalt and inadvertently stepped on, the asphalt would often explode. Also, leather gaskets immersed in liquid oxygen and subjected to surge impact detonated with disastrous effects.

Student satisfaction is an important indicator of educational quality in higher education institutions. Learning environment factors are assumed to play a role in determining student satisfaction. The purpose of this study is to examine the intrinsic relationships between five learning environment scales embedded within one measure; and examine the associations between each of these scales and an overall measure of education program satisfaction.

In this cross-sectional study, 175 first-year occupational therapy students in Norway completed sociodemographic information and the Course Experience Questionnaire. The data were analyzed with Pearson’s correlation coefficient r and with linear regression.

All intrinsic associations between the learning environment scales were positive. In the adjusted analysis, higher education program satisfaction was significantly associated with higher scores on “clear goals and standards,” “emphasis on independence” and “good teaching.” The final model accounted for 45.0% of the outcome variance, of which the scores on the learning environment scales contributed 41.8%.

The learning environment is vital for student satisfaction. More specifically, efforts to improve student satisfaction may include strengthening student-focused teaching, strengthening the autonomy of the students, and ensuring that the goals and standards of courses are clear and easy to understand.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

The purpose of this paper is to analyse the consequences of the increasing prominence of soft skills, focusing specifically on the production of these skills and their recognition and recruitment.

The paper draws on interviews conducted with managers in the service sector in France. Two types of services are covered: large‐scale retailing and hotel and catering services.

The paper shows that the demand for soft skills has caused the service labour process to become highly personified and underline the risks this entails.

The personification of the service labour process encourages the development of specific human resource management practices in the spheres of recruitment, pay and training.

The results underline the need for institutional mediation in the regulation of the labour market. The personification of skills has many social implications in terms of discrimination and policies on training and skill recognition.

The originality of the paper lies, first, in the fact that the results relate to France, whereas most of the literature on soft skills has focused on the UK, the US and other English‐speaking countries. Furthermore, the article emphasises that managers’ practices are shaped by their attitudes towards soft skills, and in particular whether they believe them to be acquired or innate.

MAKE no mistake about it, WORK STUDY, is an embracing title. It includes incentives, work analysis, O & M, process and production control and methods engineering. Allied to it are cost accounting, word processing and ergonomics.